Frequently asked questions
We’ve put together a list of the most frequently asked questions. If you have a question that is not listed here, please feel free to contact us.
WHAT DOES ‘ELECTROSTATIC’ MEAN?
Electrostatic is based on the principle that opposite charges attract and like charges repel. Two positively charged things will repel each other.
Our Electrostatic System places a positive charge on the liquid before entering the nozzle allowing the maximum levels of liquid to be charged and sprayed at negatively charged surfaces (most surfaces are either negative or neutral) allowing for a more complete coverage of the targeted surface.
DO I NEED TO WIPE THE AREA AFTER SPRAYING?
No, the chemical we use will dry quickly and not leave any residue on the surface.
HOW LONG DOES A SERVICE TAKE & WHEN CAN I BEGIN USE AFTER DISINFECTION?
The disinfection of a premises or residence is dependent on size but a small café or shop will take less than 15 minutes approx. We recommend that you do not use the area for 15 to 20 minutes after.
DO I HAVE TO CLEAN UP BEFORE YOUR ARRIVAL?
For optimal efficiency, the surfaces should be free of bulky objects.
HOW LONG WILL MY RESIDENCE/PREMISES BE DISINFECTED FOR?
TECcare Control is proven to last up to 28 Days on a surface however efficiency decreases depending on traffic levels in the space. We give you our recommendations based on your business type, footfall and customer interaction. Our standard packages are weekly, bi-weekly and 28 day cycles.
Our service should be an addition to a normal cleaning and hygiene routine.
WHAT CERTIFICATIONS DO YOUR PRODUCTS & SERVICES HAVE?
Our sprayers and chemicals are certified compliant with CE, REACH, OSHA & FCC. As a company we are ISO Certified for ISO9001 : 2015 Quality Management Systems & ISO14001 : 2015 Environmental Management Systems. We are also a fully insured, limited company.
WHAT ELSE IS PROVIDED WITH REGULAR DISINFECTION SERVICES?
In addition to high quality disinfection we offer all of our business clients our WindowPass. This is a regularly changed and stamped signage for retail/office windows that shows customer’s that a business is regularly disinfected by Inovac Health Ltd. boosting consumer confidence. We also provide clients with audit trails and social media content for your specific use in promoting the efforts you are making to make your business safe for both employees and customers.